PillPack: Senior Certified Pharmacy Technician - An Amazon Pharmacy (Work From Home) - (Phoenix)

Company: PillPack
Location: Sun City
Posted on: November 22, 2020

Job Description:

There are perks to being a Certified Pharmacy technician at Pill Pack. We offer competitive salary, progressive pay increases, and shift as well as a full range of benefits that support employees and eligible family members, including domestic partners and their children. For more information please visit the following link: Once you apply, you will be assigned a recruiter. Inquire with your recruiter about how to qualify for an immediate bonus! JOIN TODAY AND START EARNING! Starting pay for Senior Certified Pharmacy Technicians is $20.30/hourly This position requires a Pharmacy Technician License in the state of Arizona and a National Pharmacy Technician Certification by the PTCB or NHA. PillPack is a pharmacy that makes it simple to take the right medications at the right time. We combine convenient packaging, modern technology, and personalized service to create a system that enables people to take the right medications every day, this means they can spend less time dealing with error-prone pill boxes or manual solutions and more time doing the things they enjoy. Perks of joining the PillPack by Amazon Pharmacy Team! *Opportunity to Work from Home: We offer both on-site and remote work opportunities. Choose the path that is right for you! *Career Growth : Join the team that will be taking pharmacy to the next level. Many of our technicians have developed into Trainers, Team Leads, and Managers. The opportunities are endless! * Earn More : Competitive wages beginning at $20.30/hourly with the ability to increase hourly pay every 6 months through our Employee Step Plan *Non Retail Environment: Enjoy casual dress code and non-retail environment that the pharmacy has to offer *Amazon employee discount * Amazon Benefits: Medical & Dental begin DAY 1. PTO& Vacation that begins accruing immediately, as well as a 401k plan! This is inclusive of domestic partners and children! For more information on the amazing benefits, please visit As a Certified Pharmacy Technician, you will play a critical role in assisting PillPack customers by calling pharmacies and doctors to obtain prescriptions. Successful candidates will be required to pass a pre-employment drug test. Employees will be on-site for training during their first two weeks, subject to additional onsite training if needed. Upon completion of training, if you are working from home, you will be required to have access to a reliable broadband internet connection, either through DSL, cable, or fiber-to home (FiOS or Fiber Optic) with a minimum internet speed requirement of 10 mbps download and 5 mbps upload contracted speed, ability to connect to the PillPack network via a hardwired internet connection, not via WIFI, a separate room or part of a room for your home work area that is private and free of distractions (i.E. barking dogs, television noise, music, children, etc.) and is able to devote full attention to the PillPack customer during work hours. Note that it is subject to change due to business need or in accordance with any regulatory requirements. PillPack by Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need them. Find out what PillPack and Amazon is doing to provide a safe environment for employees at this time on our COVID-19 FAQ page. Core Responsibilities: * Communicate with patients by telephone and take refill requests from patients * Transfer calls from providers to the pharmacist when necessary * Request the transfer of existing customer prescriptions into PillPack's pharmacies * Transcribe verbal prescriptions from external pharmacies * Manage daily logs and collaborate with team to prioritize workload * Work with the ongoing support team to enter appropriate drug, drug dose, time, instructions and prescriber information into the pharmacy filling system * Communicate with providers to obtain new prescriptions and follow up on patient-related inquiries Basic Qualifications: * High school or equivalent diploma * Arizona State Board of Pharmacy License in good standing (This includes Pharmacy Technician, Trainee, and Assistant Licenses) * National Pharmacy Technician Certification (PTCB or NHA) * 6+ months of customer service experience * 6+ months of experience working with computer and web based tools * Experience navigating and troubleshooting the internet * Experience multitasking with phone and computer skills * Experience recognizing and identifying patient medications Preferred Qualifications: * 1+ year of relevant phone or email customer service experience * Excellent communication skills (spoken and written) * Demonstrated ability to work as an effective team member * Strong organization skills and attention to detail * Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality Salary * $20.30/hourly for Certified Pharmacy Technician (NHA or PTCB) Shifts * Monday Frida

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