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Phone Operator

Company: Palo Verde Hematology
Location: Sun City
Posted on: May 12, 2022

Job Description:

Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:

Answers phone lines
Makes appointments/RS appointments
Sends lab orders to the lab/facilitates lab requisitions
Sends last visit note to referring offices if medical records release on file
Sends triage call to triage line
Takes hospital consults/ and forward information to the appropriate physician
Takes urgent messages and distributes to proper physician
Scans insurance paperwork, Rx paperwork, and patient information into EMR
Assists in requesting/providing medical records when needed
Other site-specific tasks as assigned by management

Qualification/Requirement:

Ability to apply a common sense understanding to carry out detailed and involved written and/or oral instructions.
Ability to deal with problems involving occasional, last-minute changes in generally standardized situations.

Education/Training/Experience:

High school diploma or a GED
Six months of related experience and/or training

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls.
Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills and abilities to perform each duty proficiently.PI176829642

Keywords: Palo Verde Hematology, Sun City , Phone Operator, Other , Sun City, Arizona

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