Location: Sun City
Posted on: May 31, 2021
Patient Scheduling Support Associate Hospital
Sun City, AZ
*** Full Time, Benefits
Available, CONTRACT opportunity, expected to last several months,
or longer! ***
Scheduling AssociateJob Summary:
- Makes and
responds to calls from patients, provider offices and facilities
for scheduling services.
Coordinates patients, facility resources, physicians, ancillary
staff, documents, records, referrals, authorizations and insurance
providers to effectively schedule medical procedures.
tests and procedures in scheduling software system according to the
guidelines established by the individual hospital departments and
central scheduling standards.
and documents prior authorizations, referrals, or other
authorizations as required by facilities and insurance
assigned, collects pre-payments and verifies insurance
and documents pertinent patient medical information in accordance
with procedural guidelines.
patients with information, pre and post-test instruction and
directions, location directions, and answers to questions. Refers
questions to medical offices as appropriate.
School diploma or equivalent; Associates Degree preferred.
- At least
2 year of medical clerical experience; preferably in a physician or
hospital central scheduling setting.
computer literacy (MS Excel, Word, Outlook, etc) and typing skills
(30-40 WPM) are necessary.
- 1-2 years
of prior outpatient testing or surgical scheduling experience is
Familiarity with medical terminology, customer service, or a call
center background are also preferred.
- Must have
basic grasp of medical terminology and clinical reports or
poses basic business acumen, such as knowledge of the relationships
between network providers, beneficiaries, and managed care
oral and written communication skills; ability to interact within
all levels of the organization as well as with external
- Must be
able to write clearly, concisely, and professionally about medical
- Must be
able to prioritize, plan, and handle multiple tasks/demands
Keywords: CareNational, Sun City , Patient Scheduler, Other , Sun City, Arizona
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