Customer Service Aerospace
Company: JCO Workforce Solutions
Location: Phoenix
Posted on: April 24, 2024
Job Description:
Position Title: Aerospace Manufacturing Expediter - Customer
Service Position Summary: Are you passionate about delivering
exceptional customer service and ensuring the smooth flow of
product operations? We are seeking a motivated and detail-oriented
Aerospace Manufacturing Expediter to join our team. In this role,
you will serve as a vital link between our customers and internal
departments, ensuring timely delivery and resolution of
product-related issues. Key Responsibilities: As an Aerospace
Manufacturing Expediter, your responsibilities will include:
- Providing proactive communication with customers regarding
product status and addressing any issues promptly and
effectively.
- Maintaining product flow based on customer requirements,
ensuring deadlines are met.
- Facilitating and managing interdepartmental workflow to
streamline operations and enhance efficiency.
- Tracking internal risk assessments to identify and mitigate
potential issues.
- Strict adherence to company delivery metrics and quality
assurance standards to uphold our commitment to excellence.
- Collaborating with cross-functional teams to resolve conflicts
and analyze information to optimize processes.
- Demonstrating multitasking abilities to handle various tasks
simultaneously and prioritize workload effectively.
- Performing other duties as assigned to support the overall
success of the team and company. Requirements: To excel in this
role, candidates should possess:
- Strong customer service skills with a focus on product
knowledge and quality assurance.
- Proven problem-solving abilities and documentation skills to
address customer inquiries and resolve issues efficiently.
- Excellent communication skills, both verbal and written, with
the ability to listen attentively and communicate effectively over
the phone and in person.
- Demonstrated conflict resolution skills and the ability to
analyze information to make informed decisions.
- The capacity to multitask and manage competing priorities
effectively in a fast-paced environment. Join us and become a key
player in our commitment to delivering exceptional customer service
and product excellence in the aerospace industry!
Keywords: JCO Workforce Solutions, Sun City , Customer Service Aerospace, Hospitality & Tourism , Phoenix, Arizona
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