Director, RN CCO
Company: Banner Health
Location: Sun City
Posted on: June 20, 2022
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Job Description:
Primary City/State:Sun City, ArizonaDepartment Name:Clinical
Care OperationsWork Shift:DayJob Category:NursingA network with
resources for leaders with vision. Our leaders are at the front of
the health care transformation, planning the future of Banner
Health. If changing health care for the better sounds like
something you want to be part of, we want to hear from you.Clinical
Care Operations (CCO) is the hub of patient management for the
campus, providing relief staffing to clinical departments/units.
Several employee groups report to CCO, including clinical positions
such as RN House Senior Managers, SWAT RNs, and the Resource Team
(RNs, CNA's, PCAs, and HUCs), plus non-clinical roles such as
Transporters, Dispatchers, and Placement Liaisons.As an RN Director
within Clinical Care Operations, you will be leading a high quality
team with expertise in patient care. Our amazing leaders
continually provide leadership in clinical, financial, and
personnel as well as actively participate in department shared
leadership and facility wide committees. As a member of our team,
you will play a vital role in ensuring our patients receive the
best care possible. Join us today as an integral part of a
team!This is a full-time day shift (40hr/wk.) position.Your pay and
benefits are important components of your journey at Banner Health.
This opportunity includes the option to participate in a variety of
health, financial, and security benefits. In addition, this
position may be eligible for our Management Incentive Program as
part of your Total Rewards package.Since 1970, Banner Boswell
Medical Center has provided exceptional care to the people in the
northwest area of metropolitan Phoenix. Today, our 501-bed
acute-care hospital is recognized by U.S. News and World Report as
one of Phoenix's Best Hospitals and offers a full range of acute
care services, including cardiology, oncology, orthopedics,
neurology, surgery, rehabilitation, emergency, stroke, intensive
care, pulmonary, urology, wound management and sleep disorders.
We've earned the Gold Seal of Approval from The Joint Commission
for Primary Stroke Centers. We're also in the nation's top five
percent for preventing mortality and complications.POSITION
SUMMARY
This position provides strategic leadership and administration in
the areas of patient care, education, safety and quality in
accordance with organizational policies and in accordance with
standards of professional nursing practice utilizing the framework
for professional nursing practice and development. This position
promotes a professional practice environment and develops and
maintains collegial and collaborative partnerships with key
stakeholders across the institution to positively impact the
business of clinical operations, nursing and patient care outcomes.
These partnerships include ongoing collaboration with physician,
facility and organizational leaders. Responsibilities include all
aspects of clinical operations, clinician and patient/family
education, customer service, patient safety, financial outcomes,
and quality outcome management and regulatory compliance.
CORE FUNCTIONS
1. Provides leadership in the development, implementation and
evaluation of planning structures and processes designed to
optimize organizational outcomes. Recruits and retains top talent
through effective communication, performance management and
professional development. Fosters a team environment by instilling
a cooperative atmosphere, promoting collaboration and encouraging
constructive conflict. Creates and initiates professional plans for
direct reports. Communicates with staff in a manner that is
respectful of the diversity of workforce and patients/families.
2. Provides infrastructure and systems to empower staff to
contribute to organizational goals and achieve desired outcomes.
Creates processes for sharing information and decision-making
across care settings and roles. Develops strong relationships and
partnerships with key stakeholders across the organization to
positively impact business, nursing and patient outcomes. Oversees
the management of financial, human and material resources, to
ensure alignment with organizational strategies and goals and
maintain compliance with regulatory requirements and policies.
Creates and supports a clinical practice environment focused on
nursing professional autonomy, inter-professional collaboration and
innovation.
3. Demonstrates a comprehensive understanding of the processes and
desired outcomes from clinical operations and motivates staff to
perform at the highest level. Assures a measurable,
outcome-focused, systematic approach to care delivery. Leads
development, implementation and evaluation of evidenced based,
quality clinical nursing practice consistent with current nursing
research, organizational and national practice standards. Assumes a
leadership role in collaborating and partnering with other health
care providers, services and the community, in philanthropic and
outreach activities.
4. Leads the integration of innovation and evidence based findings
into practice. Creates an environment supportive of innovative
solutions. Assumes a leadership role, in partnership with physician
and facility leaders, in managing the quality of services provided
across the care delivery continuum and within the larger
organization. Demonstrates and directs employees in using a
systematic approach in analyzing and utilizing data in
problem-solving.
5. Produces results that meet or exceed identified strategic and
operational targets through leadership. Assures performance in
clinical operations, financial, human resources and quality
outcomes meet or exceed established targets. Directs and provides
oversight to the management of clinical operations, quality and
safety programs, and nursing practice with a focus on results and
the evaluation of outcomes data. Leads the effective management of
human resources to include staff turnover and retention outcomes
and staff satisfaction.6. Responsible for the function and
strategic development of a clinical department(s) within a
facility. Accountable for clinical outcomes and ensuring clinical
excellence. Coordinates services with other leaders and
administrators to achieve goals. Internal customers include
facility and system management, staff, and physicians. External
customers include patients, families and regulatory agencies.
MINIMUM QUALIFICATIONS
BSN or MSN required for all new hires to the position after July 1
2013. Incumbents in the position as of July 1, 2013 must possess
their BSN or MSN by July 1, 2015. Must possess a strong knowledge
of healthcare as normally obtained through the completion of a
master's degree in nursing, healthcare administration, or related
field.
Requires a current RN license in state of practice. Requires BLS
certification.
Must possess a strong knowledge and understanding of clinical care
management as normally demonstrated through 3-5 years of
progressive care management experience. Requires demonstrated
experience leading and/or managing strategic clinical operations.
Requires strong written and oral communication skills. Must
demonstrate strong decision-making and critical thinking skills
along with the ability to lead change. Employees working at Banner
Behavioral Health Hospital or BTMC Behavioral must possess an
Arizona Fingerprint Clearance Card at the time of hire and maintain
the card for the duration of their employment.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.
Keywords: Banner Health, Sun City , Director, RN CCO, Healthcare , Sun City, Arizona
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