Senior Professional Services Manager, ALPR Scottsdale, Arizona, United States Scottsdale, Arizona

Company: Axon Enterprise
Location: Scottsdale
Posted on: June 1, 2025

Job Description:

Location: Scottsdale, Arizona, United StatesJoin Axon and be a Force for Good.Your ImpactWhat You'll DoLocation: Remotely from the United States
Travel: Ability to travel up to 75% nationwideReports to:Senior Manager, Professional Services

• Serve as the technical project manager across deployment phases including installation, power readiness, software configuration, and environmental requirements
• Apply working knowledge of 110VAC and 12VDC power systems and mechanical aptitude to support safe and precise installations
• Serve as the primary liaison with law enforcement agencies, city departments, utility companies, and contractors
• Continuously improve field operations using insights from deployment data, on-site feedback, and post-install reviews
• Oversee and coordinate third-party vendor installations, including electrical, permitting, and infrastructure teams
• Lead full Outpost deployments from planning and validation to go-live and success tracking
• Collaborate cross-functionally with Permitting, Planning, and Field Ops teams to maintain alignment and schedule accuracy
• Uphold a culture of quality, safety, and respect, ensuring Axon values are reflected in every interaction
• Use digital tools (Zoom, Outlook, Slack, Quip, Smartsheet, Salesforce) to communicate and track project progress
• Interpret electrical blueprints, wiring schematics, and mounting diagrams to validate safe and compliant deploymentsWhat You Bring
  • Bachelor's degree in Engineering, Construction Management, Information Technology, or a related field, or equivalent experience or certifications.
  • 7+ years of experience in technical project management, systems deployment, or field operations in public safety, utilities, telecom, or infrastructure sectors
  • Proven success leading multi-site, high-impact technical deployments with measurable results
  • Strong working knowledge of hardware systems, networking fundamentals, and site infrastructure prep
  • Deep familiarity with low- and high-voltage power systems (110VAC/12VDC), mechanical installation practices, and field safety standards
  • Demonstrated ability to manage third-party vendors, work with government permitting agencies, and maintain compliance in regulated environments
  • Excellent interpersonal and verbal/written communication skills; confident working with both technical and non-technical stakeholders
  • PMP certification or equivalent project management credentials
  • Must have a valid drivers licenseBenefits that Benefit You
    • Competitive salary and 401k with employer match
    • Discretionary paid time off
    • Paid parental leave for all
    • Fitness Programs
    • Emotional & Mental Wellness supportBenefits listed herein may vary depending on the nature of your employment and the location where you workDon't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.Some roles may also require legal eligibility to work in a firearms environment.Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please emailrecruitingops@axon.com . Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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