Restaurant Manager
Company: Subway
Location: Sun City
Posted on: June 24, 2022
Job Description:
Job DescriptionHours: A minimum 45-hour workweek required;
should anticipate working more hours in the event of staff
shortages or when emergencies ariseReports to: Director of
OperationsPay Status: Full time; Salary pay rate Job Summary:Manage
staff and operations of a single restaurant location. Responsible
for successful implementation of restaurant policies and procedures
while upholding Subway Corporate and company operational
guidelines. Ensure restaurant remains compliant with food quality
and food safety standards. Commitment to exceptional guest service
and meeting customers' needs promptly. Participative in achieving
financial objectives, including increasing sales. Operate the
business within compliance of all local, state and federal laws.
Uphold all aspects related to staffing expectations. Perform
required administrative tasks timely, accurately and thoroughly.
Job Duties & Responsibilities:
- Establish operating goals and objectives as directed by
President
- Implement and achieve above standard operating procedures
- Maintain 100% "in compliance status" on restaurant
evaluations
- Continually monitor and operate restaurant at or below food and
labor budgets
- Work closely with senior management to meet financial
objectives
- Implement appropriate strategies to turn around adverse trends
and improve sales
- Operate with strict adherence to food safety requirements
dictated by Subway Corporate, local Board of Health and company
guidelines
- Control inventory levels to ensure product availability while
avoiding excess product
- Observe high quality food preparation and food portioning
controls per Operations Manual
- Communicate and train staff on changes to food prep formulas,
new product windows, etc
- Adhere to banking requirements
- Follow and enforce all cash handling and cash register policies
and procedures
- Maintain Subway Corporate, local Board of Health and company
cleanliness standards
- Project realistic sales figures to prepare weekly
schedules
- Post weekly schedules and adhere to pre-approved weekly labor
hours
- Maintain accurate business records per Operations Manual and
timely completion of daily, weekly, period-end, other paperwork as
needed
- Staff restaurant and schedule labor to ensure excellent guest
service
- Resolve guest complaints promptly to turn dissatisfied guests
into return guests
- Assess staffing requirements and recruit employees that meet
company guidelines
- Interview and hire on a continual basis to maintain adequate
staffing for restaurant needs
- Orientate and train all employees to Operations Manual and
compliance standards
- Adopt, support and teach company philosophy, expectations,
policies/procedures, guidelines
- Coach staff members repeatedly and often, building a teamwork
mindset
- Manage staff performance by conducting regular performance
evaluations and confronting performance issues using a progressive
discipline approach
- Develop staff into future company leaders
- Terminate staff members using company guidelines and being
mindful of state/federal employment laws
- Manage employee files and records per state/federal employment
laws and company requirements
- Conduct mandatory staff meetings timely and as required
- Follow established security procedures to protect employees,
guests and company assets
- Maintain safe work conditions and guest environment to reduce
risk of injury or accidents
- Complete employee or guest incident reports promptly and
thoroughly, following safety program initiatives
- Verify "operational compliance excellence" (OEC) per company
requirements each quarterJob Qualifications & Requirements:
Keywords: Subway, Sun City , Restaurant Manager, Executive , Sun City, Arizona
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