Purpose of Job
We are seeking a talented Regulatory Relations Manager for our
San Antonio, TX, Plano, TX, Phoenix, AZ, Tampa, FL, Colorado
Springs, CO office or 100% Remote Work Environment.
The Regulatory Relations function of the Chief Risk Office of
USAA provides a broad range of strategic and tactical management of
regulatory agency relationships. Responsibilities include recurring
interactions with regulators, Lines of Business personnel, risk
management, and other partners. Objectives include effective
regulatory examination outcomes and the coordination and management
of relationships with regulatory agencies. The primary focus of
this position is the coordination and quality control of the
regulatory examination process, including ensuring appropriate
levels of examination preparedness and the quality and timeliness
of information provided to regulators.
About USAA USAA knows what it means to serve. We facilitate the
financial security of millions of U.S. military members and their
families. This singular mission requires a dedication to innovative
thinking at every level.
In each of the past five years, we've been a top-40 Fortune 100
Best Companies to Work For, and we've ranked among Victory Media's
Top 10 Military Friendly Employers 13 years straight. We embrace a
robust veteran workforce and encourage veterans and veteran spouses
USAA Careers - Award Winning Workplace
(https://www.youtube.com/watch?v=lcGKT_Nxdgc) (17 seconds) USAA
Careers World Class Benefits
(https://www.youtube.com/watch?v=APwPQizcENY) (31 seconds)
* Acts as a trusted adviser to the Business and control
functions on regulatory and supervisory developments; and
regulators on USAA specific developments. * Ensures regulators have
appropriate access to USAA resources (GRC tools, applicable
policies or procedures) and information they require to discharge
their supervisory responsibilities with respect to exams. *
Develops and communicates insights on USAA-specific regulatory
engagement issues, in addition to broader regulatory industry-wide
issues/themes. * Centrally tracks and coordinates stakeholder
responses to questions and information requests received from
regulators, ensuring timely delivery and escalating when needed. *
Performs quality assurance on stakeholder responses ensuring
completeness and accuracy before submitting responses to
regulators. * Provides status updates for all requests to both
internal stakeholders and regulators. * Serves as a resource to
team members on escalated issues.
* Bachelor's degree required or 4 additional years of related
experience beyond the minimum required may be substituted in lieu
of a degree. * A minimum of 6 or more years relevant work
experience (10 years if no degree) to include regulatory
interactions, risk management policies and frameworks, interfacing
with regulators. * Demonstrated experience working in a highly
regulated environment. * Advanced knowledge of laws and regulations
applicable to large financial institutions (e.g. OCC
Heightened Standards, FFIEC Handbooks and Guidance)
* Demonstrated ability to apply advanced knowledge of regulatory
risks to consult and provide insight and guidance. * Advanced
knowledge of Microsoft Office tools to include Word, Excel and
PowerPoint. * Demonstrated ability to interface with the most
senior leaders to provide effective guidance and regulatory
expertise. * Demonstrated application of critical thinking skills.
* Demonstrated ability to communicate complex concepts verbally and
*Qualifications may warrant placement in a different job
When you apply for this position, you will be required to answer
some initial questions. This will take approximately 5 minutes.
Once you begin the questions you will not be able to finish them at
a later time and you will not able to change your responses.
* Experience working with Regulators * Ability to build
professional relationships with key stakeholders. * Ability to work
in a dynamic and changing environment. * Ability to aggregate
information and produce value added reports/presentations. * Team
The above description reflects the details considered necessary
to describe the principal functions of the job and should not be
construed as a detailed description of all the work requirements
that may be performed in the job.
At USAA our employees enjoy one of the best benefits packages in
the business, including a flexible business casual or casual dress
environment, comprehensive medical, dental and vision plans, along
with wellness and wealth building programs. Additionally, our
career path planning and continuing education will assist you with
your professional goals.
Relocation assistance is available for this position.
For Internal Candidates: Must complete 12 months in current
position (from date of hire or date of placement) or must have
managers approval prior to posting.
Last day for internal candidates to apply to the opening is
7/22/20 by 11:59 pm CST time .