Field Service Engineer – Arizona/SouthWest
Company: Msccn
Location: Phoenix
Posted on: April 1, 2026
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Job Description:
Job Description The following position is available to Veterans,
Transitioning Military, National Guard and Reserve Members. If you
have the required skill set, education requirements, and
experience, please click the submit button and follow the next
steps. Our partner is looking for a Field Service Engineer to join
their growing US Operations Team. In this hands-on, high-impact
role, you’ll lead on-site installations, directing contractors as
the Lead FSE, and serve as the primary technical point of contact
for our customers. You’ll play a critical role in delivering a
seamless installation experience while maintaining safety, quality,
and operational excellence. This role requires strong leadership,
clear communication, and the ability to think on your feet in a
fast-paced, constantly evolving environment. You’ll ensure that our
systems are installed correctly, functioning reliably, and meeting
customer expectations. Act as the on-site lead during new system
installations, directing third-party contractors and ensuring
high-quality execution Troubleshoot hardware and software issues in
real-time, resolving challenges under pressure Perform routine and
emergency maintenance services across client sites Ensure full
compliance with safety protocols and proactively identify potential
risks Review site layouts using AutoCAD, ensuring feasibility and
accuracy Write clear and thorough technical documentation,
including installation and service reports Serve as the face of the
company in the field, providing excellent customer service and
managing client expectations with professionalism and confidence
The annual base salary range for this position is $35/hr – $38/hr.
The salary range or contractual rate listed does not include
bonuses/incentives or other forms of compensation or benefits.
Certificates/Security Clearances/Other Requirements 4 years of
experience as a Field Engineer or Field Technician in
hardware/software installation and deployment Proven experience
leading teams or contractors during technical installations Strong
hands-on skills across civil works, networking, electrical wiring,
and mechanical assemblies Working knowledge of Linux-based systems
and basic networking principles Demonstrated ability to write
installation, service, and maintenance procedures Previous
experience using AutoCAD or Autodesk to generate and interpret site
layouts Excellent communication and interpersonal skills; able to
lead discussions and provide direction clearly Customer-first
mindset and a high degree of resilience and adaptability under
pressure Strong safety mindset and ability to enforce compliance at
every stage of the job Willingness to travel up to 90% across the
US Valid driver’s license Must reside in the Southwest, within an
hour of a major airport Ideally, we’re looking for: Experience
working in startup companies. Certified electrician diploma. Degree
in Mechanical Engineering. Experience with CAD software. Experience
in automotive industry. Additional scripting or troubleshooting
knowledge Additional Qualifications/Responsibilities Physical
Requirements: This role may involve on-site or field-based
activities. Depending on the position, tasks may include extended
periods of sitting, standing, or walking; working in and around
vehicle service areas, rental facilities, dealerships,
manufacturing sites, or warehouse environments; and performing
occasional manual tasks such as lifting or carrying up to 40 lbs,
bending, or reaching. The role may also require travel, working in
varying environmental conditions, and the use of personal
protective equipment (PPE) when appropriate. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. Benefits we offer: Competitive
Medical, Dental, Vision Company 401k Match 20 PTO days, Company
paid holidays Competitive wages with overtime over 40 hours Career
growth as we scale across the US
Keywords: Msccn, Sun City , Field Service Engineer – Arizona/SouthWest, Engineering , Phoenix, Arizona
