Customer Service Engineering - Design

Company: APPLIED MATERIALS
Location: Gilbert
Posted on: February 2, 2026

Job Description:

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. Visit our Careers website to learn more. At Applied Materials, we care about the health and well-being of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. As a Field Service Engineer, you'll quickly solve high-value problems for customers. By collaborating closely with our customers onsite to install, maintain , and upgrade Applied Materials equipment, you’ll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team. As a member of the Field Service Engineer Program , you will participate in a blended learning environment where you will receive FSE certification through hands-on equipment training on Applied’s broad portfolio of products. The Field Service Engineer Program promotes a broad, career-growth foundation. Your quick exposure to Applied Materials’ suite of digital tools and technologies, internal operations, customer requirements , and project presentations will prepar e you for successful future career growth. Multiple roles open with various opportunities to travel from 20%-75%. Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment ~ Follow procedures you learn during your training, as well as published task plans, to test equipment and to diagnose and resolve technical problems ~ Complete required job documentation, safety training and procedures for processing parts ~ Professionally represent Applied Materials to the customer, using your “customer first” mindset ~ Satisfy the company’s and customer’s on-site requirements, including safety, environmental and COVID-19 guidelines ~Utilize your analytical skills to review data and devise practical solutions to solve real time customer problems Graduating with a Bachelor ’s degree in M echanical E ngineering , E lectrical E ngineering, M anufacturing , or a related field. Up to 1 year of work experience , military technical training , or an internship in customer/field service support, or a related technical field ~ Ability to read and interpret electrical and mechanical schematics ~ Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics ~ Familiarity with hand tools and their appropriate usage , including digital multimeters ~ Basic knowledge of Microsoft Excel, Word, and PowerPoint ~ Strong interpersonal skills with an emphasis on building trust ~ Any relevant project management experience is beneficial Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. This position requires flexibility to work compressed work weeks (as needed), shift work, overtime, etc. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, disability, protected veteran status, or any other characteristics protected by law. Full time New College Grad Travel: Relocation Eligible: The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Keywords: APPLIED MATERIALS, Sun City , Customer Service Engineering - Design, Engineering , Gilbert, Arizona