Business Analyst
Company: Disability Solutions
Location: Phoenix
Posted on: April 25, 2024
Job Description:
Job Title:Business AnalystLocation:CityScapeWhat you'll do:The
successful candidate will effectively support Enterprise
initiatives with the implementation of new products and
enhancements to existing products and processes within the Payment
and Digital space. This candidate will act as a Functional SME,
having a clear understanding of the business needs, processes,
change impact, and end user experience. They will be able to
clearly articulate the desired customer experience to a broad range
of stakeholders to align teams and drive the expected result. The
role will also be heavily involved in the business user acceptance
testing with the SME operating team and driving the conversations
and observations on the quality of work and the overall success of
our testing in reaching our end goals. The role partners closely
with a cross organizational team to include the operations and
product subject matter experts, business leadership, project
management, IT partners and vendor partners.What we are looking
for:
- Perform as an analyst identifying, assisting with the
development and writing of business unit requirements to support
the business unit's project.
- Define system and functional requirements. Support the effort
with a keen awareness of the projects timeline; participate in
meetings designed to produce the results needed; work with senior
team members to drive the results needed to meet our plan.
- Ensure that we have a high attention to detail in our end
product and that we appropriately challenge and drive the intended
results.
- Support the project throughout the development and testing
efforts. Directly support and lead testing, joining the SME
business experts and project team.
- Help ensure that the team understands the objectives and that
the testing results are either in line with expectations and when
they are not, help drive the conversation as what changes are
needed and the priority of those changes.
- Support interactive dialogue to troubleshoot issues and
challenges. Lead smaller scale business unit efforts (outside of
EPMO ran projects) as the functional project lead.
- Prepare summary communications at regular intervals on the
project's status. Help support larger scale projects by running a
work stream in the same manner.
- Assist with or lead process improvement initiatives and help
drive automation projects which are typically smaller in scale with
an IT lead. Provide level 3 Functional SME support in the event of
incidents.What you need to have:
- Bachelor's degree or equivalent experience
- 3+ years of direct, related experience in Treasury Management
Service, Project Management, IT-Application Support.
- Intermediate knowledge of general banking operations, including
deposit operations, loan administration, treasury management and/or
other commercial banking products and services.
- Intermediate knowledge of applicable regulatory and legal
compliance obligations, rules and regulations, industry standards
and practices.
- Entry level to Intermediate knowledge in banking or financial
services operations domain, experience writing business
requirements working with subject matter expertise.
- Intermediate knowledge of project management framework
methodology.
- Experience in contributing to business process improvement
initiatives including documenting the objectives and business
stakeholders, identifying resources, managing a timeline/project
task list and testing/implementation effort.
- Entry level to intermediate payments knowledge to include
payment types (ACH, Wires, SWIFT, RTP, Digital Assets) and file
transfer protocol (FTP/SFTP) and API banking (helpful).
- Experience with ISO 20022 format and other payment formats is a
definite plus.
- Knowledge of risk systems associated with transaction
processing a plus. Knowledge of core banking/deposit systems a
plus.
- Vendor experience with FIS IBS Core, Actimize Fraud and
Sanctions, Fiserv EPP, other wire system experience, Finastra Total
Messaging is a plus.
- Vendor experience with Business and Consumer Online Banking
applications is a plus.
- Experience in building reporting off varied data sets in a
variety of formats.
- Comfortable using data to drive insights that lead to
actionable next steps.
- Expertise with interrogating and visualizing data in excel,
SQL, Power BI, Tableau a plus
- Excellent speaking and writing skills for internal and external
audience (ex: sales or leadership)
- A beginner's mindset that allows you to focus on continuous
learning across a broad range of applications
- Entrepreneurial spirit that enables you to align stakeholders
to a shared goal and be resilient in the face of project obstacles
or roadblocksBenefits you'll love:We offer all the important things
you'd want - like competitive salaries, an ownership stake in the
company, medical and dental insurance, time off, a great 401k
matching program, tuition assistance program, an employee volunteer
program, and a wellness program. In addition, you'll have the
opportunity to bolster your business knowledge, learning the ins
and outs of how successful companies operate and manage their
finances, giving you invaluable hands-on experience to help grow
your career!About the company:Western Alliance Bank is a wholly
owned subsidiary of Western Alliance Bancorporation. Alliance Bank
of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank,
First Independent Bank, and Torrey Pines Bank are divisions of
Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western
Alliance Bank company.Western Alliance Bancorporation is committed
to equal employment and will consider all qualified applicants
without regard to race, sex, color, religion, age, nation origin,
marital status, disability, protected veteran status, sexual
orientation, gender identity or genetic information. Western
Alliance Bancorporation is committed to working with and providing
reasonable accommodations for individuals with disabilities. If you
are an individual with a disability and require a reasonable
accommodation to complete any part of the application process
and/or need an alternative method of applying, please email
HR@westernalliancebank.com or call 602-386-2488. When contacting
us, please provide your contact information and state the nature of
your accessibility issue. We will only respond to inquiries
concerning requests that involve a reasonable accommodation in the
application process.-- Western Alliance Bancorporation
Keywords: Disability Solutions, Sun City , Business Analyst, Accounting, Auditing , Phoenix, Arizona
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